A hospital’s emergency department (ED) wanted to reduce their stroke patients’ time-to-treatment, but they struggled to improve their performance. Of course, they had reported for years on key metrics like time-to-tPA. And, their average door-to-stroke activation time was well within national benchmarks. But, these benchmarks and reports didn’t themselves provide any practical ways for the ED team to improve care delivery.
Using AdaptX, the ED team transformed their ability to assess and manage critical components of their stroke care processes. In just minutes, clinical leaders were able to breakdown and evaluate critical steps from a patient’s arrival to treatment – self-serve, on-the-fly. By evaluating the variation at the individual nurse and physician level, the ED’s leaders uncovered best practices that their team could replicate. At the same time, they also identified workflow bottlenecks impeding stroke treatment, where they could apply additional training or resources to improve timeliness of care.
Within weeks, the ED team implemented these best practices and reduced their stroke time-to-treatment by 25% – a critical improvement when “time is brain.” Just as importantly, the team sustained these gains over the following year by continuously managing variation in care with AdaptX’s Mission Control Center™.