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Clinical Impact Manager

AdaptX is searching for a Clinical Impact Manager. This person will utilize their natural curiosity and healthcare fluency to drive data-driven quality improvement as a member of our multidisciplinary Clinical Impact Team. This person will have experience providing patient care, will understand how to operate within a health system organization, and will possess excellent organizational and relationship-building skills. They will thrive in a fast paced, startup environment.

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Key Responsibilities

  • Interface directly with customers’ clinical and administrative leaders to understand their strategic goals and their improvement opportunities
  • Identify and present AdaptX-driven clinical insights and actionable quality improvement opportunities to health system leaders and frontline clinicians
  • Train customers’ physician, nursing, and administrative leaders to use AdaptX’s adaptive clinical management system to manage and improve patient care
  • Deliver customer-facing presentations to convey AdaptX’s vision, value, and passion for transforming patient care
  • Continuously improve the Clinical Impact Team’s processes for serving customers via multidisciplinary collaboration across AdaptX’s clinical and technical teams
  • Serve as a trusted subject matter expert for new and existing customers, providing change management coaching and serving as clinicians’ primary point of contact
  • Continuously monitor customer success and encourage clinician engagement with AdaptX
  • Understand client needs and goals, and collaborate with internal teams to develop customized solutions that meet or exceed client expectations
  • Proactively identify and address any potential risks or challenges that may impact client satisfaction or project success.
  • Collaborate with sales and marketing teams to identify new business opportunities and contribute to the growth of the company's client base

Key Qualifications

  • 10+ years of direct patient care experience
  • Naturally curious and comfortable using data to drive clinical decisions
  • Experience collaborating directly with Attending Physicians and other physician leaders
  • Experience working across disciplines to improve patient workflows and patient care
  • Appreciation for throughput and other capacity/efficiency issues facing clinical leaders
  • Adept user of one or more electronic medical record systems such as Epic or Cerner
  • Superior relationship management skills, including the ability to influence and engage executive and clinical leaders
  • Highly organized, detail-oriented anticipatory thinker with polished and persuasive written and verbal communication skills
  • Strong ability to operate within a dynamic and sometimes ambiguous environment
  • Advanced degree or equivalent experience

Travel Requirements:

  • This position may require regular travel to client sites, industry conferences, and other business-related events. Travel frequency may vary but could involve up to 2 times per month. Candidates should be willing and able to travel domestically and potentially internationally as needed.

AdaptX is an equal opportunity employer. All applicants will receive consideration for employment without regard to age, ancestry, color, family, medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. AdaptX does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. AdaptX provides reasonable accommodation to all applicants to apply for positions and to all employees to perform essential functions of their roles.

AdaptX offers a comprehensive, industry-competitive benefits package, which includes medical, dental, and vision insurance as well as flexible paid time off. The salary range for this role is between $110,000 and $130,000, depending on experience.

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